{"id":4237,"date":"2020-06-30T10:14:28","date_gmt":"2020-06-30T18:14:28","guid":{"rendered":"https:\/\/prsaalaska.org\/?p=4237"},"modified":"2020-06-30T10:15:30","modified_gmt":"2020-06-30T18:15:30","slug":"double-trouble-when-crises-converge-in-the-time-of-covid","status":"publish","type":"post","link":"https:\/\/prsaalaska.org\/double-trouble-when-crises-converge-in-the-time-of-covid\/","title":{"rendered":"Double Trouble: When Crises Converge in the Time of Covid"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Presentation date:<\/strong>\u00a0Wednesday, July 22<\/p>\n

Presentation Time:\u00a0<\/strong>Noon \u2013 1 p.m.<\/p>\n

Presenters:<\/strong><\/p>\n

\"\"<\/a><\/p>\n

Kate Dugan, Valdez Communications Manager, Alyeska Pipeline Service Company<\/p>\n

\"\"<\/a><\/p>\n

Katie Pesznecker, Stakeholder Relations Manager, Alyeska Pipeline Service Company<\/p>\n

Summary:<\/strong><\/p>\n

Like companies across Alaska, Alyeska Pipeline Service Company\u2019s communications team was consumed with responding to COVID-19, planning and executing communications to support its workers. At Alyeska, that meant moving workers to remote status and protecting field-based crews where large teams of Alaskans and out-of-state employees rotate for weeks-long shifts.\u00a0Then came a second crisis:\u00a0a confounding oily water spill\u00a0at the Valdez Marine Terminal\u00a0that required a lengthy response and an Alyeska-led Joint Information Center. The COVID comms effort had involved all hands on deck, yet suddenly there were two decks and no extra hands. In this presentation, reps from Alyeska will describe the circumstances and lessons from these dual crisis communications efforts.<\/p>\n

Key take-aways:<\/strong><\/p>\n

    \n
  1. Preparedness matters: Why your company should have rigorous crisis communications drills.<\/li>\n
  2. The importance of structure: Agendas, timers, and other Type-A tools to keep you in line.<\/li>\n
  3. Establishing a communications cadence: Setting a data-driven schedule of comms outputs to manage internal and external expectations.<\/li>\n
  4. The COVID factor: How working remotely can complicate or compliment crisis communications efforts.<\/li>\n<\/ol>\n

    Join the meeting<\/strong>
    \nLink:\u00a0    https:\/\/us02web.zoom.us\/j\/7992304583<\/a>
    \nMeeting ID: 799 230 4583<\/p>\n","protected":false},"excerpt":{"rendered":"

    In the midst of responding to COVID-19, Alyeska Pipeline communicators faced a second crisis. The COVID comms effort had involved all hands on deck, yet suddenly there were two decks and no extra hands. This July 22 PRSA professional development webinar features a first-hand account of the circumstances and lessons from dual crisis communications efforts.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[24,12,25,20],"tags":[],"yoast_head":"\nDouble Trouble: When Crises Converge in the Time of Covid - PRSA Alaska Chapter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prsaalaska.org\/double-trouble-when-crises-converge-in-the-time-of-covid\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"PRSAalaska\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/prsaalaska.org\/double-trouble-when-crises-converge-in-the-time-of-covid\/\",\"url\":\"https:\/\/prsaalaska.org\/double-trouble-when-crises-converge-in-the-time-of-covid\/\",\"name\":\"Double Trouble: When Crises Converge in the Time of Covid - 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